Cheshire based event hire company, Event Equipment Limited has been a customer of JCB Finance since 2019, investing in JCB Generators and a forklift to help grow their business. Company Director Richard Warriner explains why they decided to invest in their own equipment and how doing it with the help of JCB Finance was like a breath of fresh air. "JCB Finance are easy to deal with. At the end of the day, you want to be able to speak to a human being and to have that relationship manager to answer questions, or if they can’t answer straight away, they call you back…and they do call you back. You don’t want to be fobbed off and lead down the garden path."
The business has evolved over the years. It started off predominantly as furniture hire, lighting and staging. We then diversified and have grown into more the lighting and staging side and into power generation. We found we used to sub-hire generators but due to prices and service, we decided it was better at that point to bring it in house. Take the plunge and buy some generators which has paid off.
Richard Warriner, Event Equipment Limited
The events and hospitality sector was hit hard in 2020 by the pandemic. Two weeks before national lockdowns were imposed, Event Equipment Limited took delivery of several generators. However, following a call to Selina their JCB Finance Relationship Manager, they were able to access a payment pause without fuss.
I remember Selina guided me to JCB Finance Online where I could choose to take a payment pause. No penalty, no charges and I was able to request another pause later in the year as things were slow to restart for our sector. I’ll always remember that. I’ll remember who looked after us in hard times, and it was JCB Finance.
Event Equipment Limited
Richard Warriner, Event Equipment Limited
The JCB Teletruk is the best bit of kit ever. We cannot manage without it, it’s superb. We have a low roof building and with the Teletruk we can stack way up to the roof. We also have a tight yard so when it comes to loading, we cannot do without it.
The combination of having a direct contact and a seamless sign online process ensures customers can speak to somebody who understands their business and have the speed and convenience of online service to support their needs.
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